The following policy is adhered to with NO EXCEPTIONS:
You are responsible for following the rules below. No refunds will be given for anyone not following our policies.
No refunds will be given to anyone missing their departure time for any reason.
No refunds will be given for cancellations to your reservation for any reason within 48 hours of your departure time.
No modifications can be made to your reservation within 48 hours of your departure time.
Check your reservation carefully. No refunds will be given for reservations made with an innacurate date, time, passenger count or for duplicate reservations.
The ride is strictly limited to ages 3 and up.
All passengers must fit into a 55" lap seat belt (waist measurement).
The tour is not recommended for anyone with a serious medical condition, back, heart or neck problems. Pregnant women are prohibited from participating.
Everyone must wear a seat belt and remain seated during the entire ride.
There are two flights of stairs to walk down to our boat loading area.
No animals are allowed on-board the boat. We also do not have kennels.
All guests are required to sign a waiver form prior to departure.
No food or drink are allowed on the boat. (Unless you have a medical condition)
If we cancel the entire ride you have the choice of a full refund or to reschedule.
We reserve the right to cancel any departure if we have insufficient reservations, unsafe weather conditions, etc. We will do all that we can to reschedule your trip.
If your ride is rescheduled, these same policies apply to your new reservation.
Note: all rides times are eastern standard time.
Alcohol and Tobacco Policy
No smoking, vaping or alcohol. No food or drinks allowed on board (unless you have a medical condition).
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