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Riptide Ride

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Reservation / Cancellation Policy

The following policy is adhered to with no exceptions:

No refunds will be given to no shows.

No refunds will be given for cancellations or modifications to your reservation within 48 hours of your departure time.
This includes:
-Changing your ride date or time
-Decreasing the amount of people coming in your party
-Cancelling your entire reservation

Other important tour rules and information:

The ride is strictly limited to ages 3 and up.

The tour is not recommended for anyone with a serious medical condition, back, heart or neck problems or pregnant women.

Everyone must wear a seat belt and remain seated during the entire ride.

There are two flights of stairs to walk down to our boat loading area.

No animals are allowed on-board the boat.

All guests are required to sign a waiver form prior to departure.

We reserve the right to cancel any departure if we have insufficient reservations, unsafe weather conditions, etc. We will do all that we can to reschedule your trip.

If we cancel the entire ride a full refund will be provided.

Policy Notices

Alcohol and Tobacco Policy
No smoking. No drinks or food allowed on board.

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